Your satisfaction is our top priority. We sell only the finest quality products from reputable manufacturers, so we rarely have problems with any of our products. But if your item is damaged or defective in some way, we’ll make sure you’re taken care of, as follows:
Defective Item – Our products are backed by our manufacturer’s warranty. If your item has a defect, please contact us within 3 business days of receiving the item and we will assist you.
- Return the item without receiving an RA # from silversetstone.com and instructions on how to do so
- Discard any original packaging or paperwork that came with your item
- Wait longer than 3 business days of receipt of your item to contact us about an issue
- After it has been altered
- If it is past 30 days of receipt of your item
- If it is returned without prior notice and an RA# from silversetstone.com